Shipping policy

Shipping Policy

Please keep in mind when ordering, that our custom item shipping times vary from 2-5 weeks, depending on the product.  A shipping notification with tracking number will be emailed to you upon shipment. Shipping charges cover packaging, handling, and shipping. 

Once your package is scanned “Accepted” by USPS, they have assumed responsibility for your items. Once we ship your package, First Class packages are usually delivered in 3-5 business days and Priority Mail in 1-3 business days. We occasionally have a package delayed for delivery, or unfortunately lost. While we cannot control their delivery, we can help you with USPS Customer Service and locating your package.  Once a package shows delivered, it will be your responsibility to contact USPS for lost packages.  We cannot do anything if it says delivered. 

International orders take 10-12 weeks for delivery. Please note, we will not adjust the value on International customs forms. We are not responsible for any customs fees, VAT fees, or any fees required by your location that are associated with the delivery of an International package. International buyers may have to pay additional fees in order to sign for/receive a package. We do not filter those charges in our shipping prices. It is solely the customers responsibility for those extra fees.

The amount charged for shipping at checkout is an estimate. We reserve the right to invoice the buyer for the difference after the order has been packaged and weighed. If shipping payment is not received within 48 hours, the invoice will be refunded and cancelled.

Please verify the shipping address. I cannot be responsible for items shipped to incorrect addresses. If an item is returned due to an incorrect address you will have to pay for it to be reshipped.  I DO NOT change shipping addresses.  It is left up to the customer to change the shipping address, BEFORE you check out.